Get the IT Support You Deserve
SME Focused IT Support
Managed Services | Remote Management | Remote Support | On-Site Support.
Rural & Remote Specialists
Based in Brisbane & Gold Coast, we have customers as far away as Roma and Emerald. Get professional IT Support wherever you are located
Competitive Hosted Servers
Hosted Servers in our Brisbane Data Centre at a fraction of the cost of Amazon. Azure and Google Cloud
Alan at Plan A stepped in to assist us when our previous IT provider relocated. He has provided us with exceptional service, is always prompt in his response to any queries that we have had and can be relied upon to deal with urgent issues in a timely manner, continuing to work on the issue until it is resolved. He immediately made us aware of issues which could potentially cause problems in our IT systems and was able to rectify these within his first fortnight of service. Plan A IT have provided us with a cost effective, up to date IT and protection systems and we would have no hesitation in recommending their services to anyone looking for peace of mind with their business technology solutions.
We were getting a monthly invoice for our server Cloud Backup and assumed it was being done. I was shocked to discover that it had never been set up. Also, our on-site server backup had not been working for several months and nobody was aware.
I was so disappointed that our IT Provider who we trusted had put our business at such risk.
After the initial Plan A Audit they set up an on-site and cloud backup. One week later I got a call from Alan telling me that our daily backup had failed. We discovered that a hard drive had been accidentally unplugged. It was good to know that someone noticed.
We recently got Alan from Plan A to audit our IT. I was shocked and surprised to find that our server had no backup whatsoever.
We had an IT provider that we really trusted. When he told us that the server was being backed up to the cloud, we just trusted him.
As a kitchen designer, we have thousands of drawings on our server that we cannot afford to lose. I’m so glad that we got the audit done.
Plan A set up an on-site and cloud backup which is monitored and we get a monthly report for peace of mind.
We have worked with Alan since 2004. He has always been professional and reliable. He has an amazing breadth of knowledge and explains things in easy to understand terms.
I feel fortunate to have an IT service provider that I can fully trust.
I highly recommend Alan’s professional services.