We were getting a monthly invoice for our server Cloud Backup and assumed it was being done. I was shocked to discover that it had never been set up. Also, our on-site server backup had not been working for several months and nobody was aware.
I was so disappointed that our IT Provider who we trusted had put our business at such risk.
After the initial Plan A Audit they set up an on-site and cloud backup. One week later I got a call from Alan telling me that our daily backup had failed. We discovered that a hard drive had been accidentally unplugged. It was good to know that someone noticed.